If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.

Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support.Īs of 7/31/12, the latest version of CleanWipe is v.401. You might not be getting the most current version, and you never know if the download is malicious or not. I foolishly downloaded Symantec Endpoint from the University that I go to, only to find out that there is no removal tool for Endpoint. Be wary of other sources that may have the tool available. (Get-WmiObject -Class Win32Product -Filter 'NameSymantec.cloud - Cloud Agent').Uninstall() This worked for most of our workstations. The below will force a reboot on the machine. Keep in mind the above for End Point doesnt Force a reboot. Users must open a case with Support to get the CleanWipe tool. After I used the below to remove Cloud Agent. Open the Command Prompt in Administrator mode.

Uninstall Symantec Endpoint Protection using the Add/Remove Programs option on the Control Panel. If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration. Type in sc delete Symantec antivirus and hit enter.

Symantec endpoint removal tool